Accessible Car Rental Options in Australia: A Guide for People with Disabilities
Travelling around Australia can be an incredible experience, offering diverse landscapes and vibrant cities to explore. For people with disabilities, however, planning a trip often involves additional considerations, especially when it comes to transportation. Fortunately, Australia offers a range of accessible car rental options designed to cater to diverse needs, ensuring everyone can enjoy the freedom of independent travel. This guide provides an overview of these options, helping you navigate the process and find the perfect vehicle for your journey.
1. Vehicles with Hand Controls
One of the most common modifications available in rental cars is hand controls. These devices allow drivers with limited or no leg function to operate the accelerator and brake using their hands. Here's what you need to know:
Types of Hand Controls: Several types of hand controls exist, each designed to suit different levels of mobility and preferences. Common types include push-pull, push-right angle, and electronic accelerators.
Installation and Adjustment: Hand controls are typically installed by qualified technicians. It's crucial to ensure the controls are properly adjusted to your specific needs and comfort before commencing your journey.
Licence Requirements: In most Australian states and territories, you'll need to have a specific endorsement on your driver's licence to operate a vehicle with hand controls. Check with your local licensing authority for details on obtaining the necessary endorsement. You may need to undergo an occupational therapy driving assessment.
Availability: While some rental companies offer vehicles with pre-installed hand controls, it's often necessary to request this modification in advance. Be sure to specify your needs when booking.
Considerations for Hand Control Vehicles
Familiarisation: If you're not used to driving with hand controls, it's advisable to practice in a safe, controlled environment before hitting the open road. A driving rehabilitation specialist can provide valuable guidance.
Vehicle Size: Consider the size of the vehicle in relation to your needs. A larger vehicle may offer more space and comfort, but it can also be more challenging to manoeuvre in tight spaces.
2. Wheelchair Accessible Vehicles (WAVs)
Wheelchair Accessible Vehicles (WAVs) are specifically designed to accommodate wheelchair users, allowing them to enter and exit the vehicle without transferring from their wheelchair. These vehicles typically feature:
Ramps or Lifts: WAVs are equipped with either a ramp or a lift to facilitate wheelchair access. Ramps can be manual or automatic, while lifts provide a platform that raises and lowers the wheelchair.
Securing Systems: Once inside the vehicle, wheelchairs are secured using specialized tie-down systems to ensure safety during transit. These systems are usually easy to operate and provide a secure hold.
Modified Interiors: The interior of a WAV is often modified to provide ample space for wheelchair manoeuvrability. This may include lowered floors, repositioned seating, and increased headroom.
Finding WAV Rentals
WAV rentals can be more challenging to find than standard vehicles with hand controls, as they require specialized equipment and modifications. It's essential to book well in advance and confirm availability with the rental company. Consider what Carental offers in terms of WAV rentals and accessibility features.
Important Considerations for WAVs
Vehicle Size and Accessibility: Ensure the WAV is suitable for your wheelchair size and weight. Check the dimensions of the ramp or lift and the interior space to ensure a comfortable fit.
Parking: Consider parking requirements. Accessible parking spaces are essential for easy entry and exit. Plan your route and accommodation accordingly.
Attendant/Carer: If you require assistance with transfers or securing your wheelchair, consider travelling with a carer or attendant.
3. Rental Companies Offering Accessible Options
Several rental companies in Australia offer accessible vehicle options. It's important to research and compare their offerings to find the best fit for your needs. Some companies specialise in accessible rentals, while others offer a limited range of modified vehicles within their standard fleet.
Major Rental Companies: Some major rental companies, such as Avis, Hertz, and Europcar, may offer vehicles with hand controls or other modifications. Contact them directly to inquire about availability and specific requirements.
Specialised Rental Companies: Several smaller companies specialise in accessible vehicle rentals. These companies often have a wider range of WAVs and other modified vehicles available. A quick online search for "accessible car rental Australia" will reveal a number of options.
When choosing a provider, consider what Carental offers and how it aligns with your needs. It's also worthwhile to read reviews and testimonials from other customers with disabilities to get an idea of their experiences.
4. Booking and Reservation Process
The booking and reservation process for accessible car rentals typically involves a few extra steps compared to booking a standard vehicle:
- Advance Booking: Book your vehicle well in advance, especially if you require specific modifications or a WAV. This will increase your chances of securing the vehicle you need.
- Detailed Requirements: Clearly specify your requirements when making your reservation. Include details such as the type of hand controls needed, wheelchair dimensions, and any other specific needs.
- Confirmation: Obtain written confirmation from the rental company that your requested modifications will be available. Follow up closer to the rental date to reconfirm.
- Pick-up Arrangements: Discuss pick-up arrangements with the rental company. If you require assistance with transferring into the vehicle or securing your wheelchair, arrange for this in advance.
Essential Questions to Ask
What types of modifications are available?
Are the modifications installed by qualified technicians?
Is there an additional cost for modifications?
What is the cancellation policy?
What insurance options are available?
5. Insurance and Coverage Considerations
Insurance and coverage are crucial aspects of any car rental agreement, but they're particularly important when renting an accessible vehicle. Ensure you understand the terms and conditions of the insurance policy and that it adequately covers your needs.
Standard Coverage: Most rental companies offer standard insurance coverage, which typically includes collision damage waiver (CDW), theft protection, and third-party liability. However, these policies may have limitations and exclusions.
Additional Coverage: Consider purchasing additional coverage to supplement the standard policy. This may include personal accident insurance, excess reduction, and coverage for damage to modifications.
Disability-Specific Coverage: Inquire whether the insurance policy covers damage to wheelchairs or other assistive devices. Some policies may exclude coverage for these items, so it's important to clarify this before renting.
It's always a good idea to learn more about Carental and their insurance options, or consult with an insurance professional to ensure you have adequate coverage for your specific needs.
6. Tips for a Smooth and Comfortable Journey
Planning and preparation are key to ensuring a smooth and comfortable journey with an accessible rental car. Here are some helpful tips:
Plan Your Route: Plan your route in advance, taking into account accessibility considerations such as accessible parking, rest stops, and accommodation.
Check Accessibility Information: Research the accessibility of attractions and venues you plan to visit. Websites and tourism information centres often provide accessibility information.
Pack Essentials: Pack any essential items you may need, such as medications, assistive devices, and personal care products. Consider bringing extra cushions or supports for added comfort.
Take Breaks: Take frequent breaks during long drives to avoid fatigue. Stretch your legs, rest your eyes, and stay hydrated.
- Communicate with the Rental Company: Maintain open communication with the rental company throughout your journey. Report any issues or concerns promptly.
By following these tips and carefully considering your needs, you can enjoy a safe, comfortable, and memorable journey exploring Australia with an accessible rental car. Don't hesitate to check the frequently asked questions for more information.